Choosing to look after yourself is a good decision. Keeping it to yourself is your right. Here is exactly how that works, in plain language, with nothing hidden.
Private by design
No name required
Nothing shared with anyone
Yours to delete, anytime
What we hold
Tap to see both sides. We have nothing to hide about what we hold.
The self-check asks about how you feel, not who you are. You can complete it, read your result, and understand your next step as a complete stranger to us. Here is the full picture, both what we keep and what we never touch.
Your self-check answers
Used once, to show you your result. They describe symptoms, not a person. Not tied to your name.
A contact detail, only if you offer one
An email or WhatsApp number, and only if you decide you want a private follow-up. Always your choice.
What you tell a doctor, if you consult
Shared only with the licensed doctor you speak to, over encrypted WhatsApp, at the level of detail you choose.
Your real name
Never required to use MenWell. You give it to a doctor only if and when you want to.
Your CNIC or any government ID
We never ask for it. There is no identity check to get help here.
Your location or address
Where you are is not our business. We do not track or store it.
Data for advertisers, insurers, or employers
Your health is not a product. We have no arrangement with anyone who would want it.
Confidential consultations
Watch what a message actually looks like in transit.
Every consultation happens over WhatsApp, which is encrypted end to end. In plain terms, your words turn into unreadable code the moment they leave your phone, and only turn back on the doctor's screen. This is a live demonstration, not a stock illustration.
End-to-end encrypted
Encrypting…
You type
What travels
Only two devices can read this: yours, and the doctor's. Not us, not your mobile network, not anyone in between. The camera is always optional too. Audio-only works for every consultation.
Billing
This is what your statement shows. Find MenWell on it.
Every payment appears as "MW Services." Here is a real example of how it sits among ordinary transactions. Nothing on your bank statement, card record, or SMS gives it away.
Recent Transactions
Example view
Transport Service
14 Jun · 09:12
− PKR 640
Food Delivery
14 Jun · 14:30
− PKR 1,220
MW Services
15 Jun · 22:08
− PKR 1,500
Online Purchase
16 Jun · 11:45
− PKR 3,499
That highlighted line is MenWell. It reads like any other service. That is the point.
Security & your control
Your information stays yours. Fully.
Encrypted in transit
Any detail you send is encrypted on its way to us and to the doctor you speak with.
Never sold or shared
We do not share, sell, or trade your information with any third party, for any reason.
Deleted on request
Left a contact detail and want it gone? Message us and it is removed. No questions, no delay.
Any questions
Ask us anything about your privacy.
Want to know what we hold, ask us to remove it, or simply understand how something works? Reach us privately, whenever suits you.